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At a certain point in your career, you will likely get promoted into a leadership position. Aside from that, if you decide to start your own business you’ll be required to take on a leadership role in your company by default. Once you become a leader, you will need to take responsibility for a lot of things and your organization’s success or failure will likely depend on how well you lead others.
In the book The Art of the Start: The Time-Tested, Battle-Hardened Guide for Anyone Starting Anything by Guy Kawasaki, the author mentioned that good leaders don’t hesitate to use these four phrases: “I don’t know”, “Thank you”, “Do what you think is right”, and “It’s my fault”. While Guy didn’t explain them further, a lot of other leaders did. Why are those four phrases so important? Here’s why…